Selkirk LABS Credit for R&D Feedback FAQ
Q: Is it important for me to purchase a LABS Project using my own account in order to receive the credit for R&D feedback?
A: Yes, it’s essential that you make your purchase through your own account to receive all membership benefits, including the R&D feedback credit. If you purchase a LABS paddle from an authorized retail partner, be sure to register the paddle and leave feedback under your own account to ensure you qualify for the R&D credit and other membership perks.
Q: Am I eligible to receive the R&D feedback credit for each paddle I purchase from Selkirk LABS?
A: Yes, for each paddle you purchase, you can leave feedback and review one feedback credit per paddle.
Q: Is the credit for R&D feedback still available for older Projects (003, 005) that have mainline paddles now?
A: No, we will not continue to offer the R&D feedback credit for paddles that made it through the R&D cycle and now have a mainline version, even if they are still for sale. Additionally, once a paddle is discontinued it will no longer be eligible for the feedback credit.
Q: Can I submit multiple R&D feedback responses to earn multiple credits for the same Project?
A: No, only one credit is available per Project purchased. You may submit additional feedback, but there will only be one credit issued.
Q: If I purchase a Project, leave R&D feedback and then return it, am I entitled to keep the credit for R&D feedback?
A: Yes, after you submit feedback, if you return the paddle you can keep the credit.
Q: Are Selkirk Advocates eligible to receive the credit for R&D feedback?
A: Yes.
Q: Are purchases of LABS paddles made outside of the Selkirk LABS program eligible for the credit for R&D feedback?
A: We accept feedback from LABS Members who have purchased through the Selkirk LABS website or a LABS Authorized Retail Partner and are able to leave feedback and register their paddle through selkirkLABS.com. Any other purchases of LABS paddles outside of the program are not eligible for membership or credit.
