Return and Warranty Information
Click here to submit a warranty claim
Click here to submit a return
RETURNS - within 30 days of the delivery date
All Project purchases must return the collectors case and certificate of authenticity for a full refund. Projects returned without the collector's case and/or certificate of authenticity will only be partially refunded.
LABS Project Paddles - 2-Year Warranty Against Manufacturer Defects (Original Purchaser Only):Continuing Selkirk’s promise of uncompromising quality, even Selkirk LABS Project concept paddles, which are designed for research & development purposes, come with a 2-year warranty against manufacturer defects.
What is covered with our warranty: anything visible from a picture or video that is a manufacturer defect.
- Handle breaks
- Loose edgeguard and cracking
- Face cracks
- End cap damage/loose
What is not covered
- Normal wear & tear, graphic wear/fade
- Rattling (doesn't affect performance)
- Abuse/neglect
- Damage caused by hits to the ground
Miscellaneous
This warranty is available for Selkirk LABS pickleball paddles in the United States. Selkirk LABS holds the sole discretion to determine whether a damaged paddle is covered under our 2-year warranty. Selkirk LABS has the sole discretion to determine whether to replace or repair a paddle covered under our 2-year warranty. Replacement paddles are not covered under our 2-year warranty.
To process a warranty claim
- You must UPLOAD AN IMAGE that clearly shows the warranty issue.
- Non-warranty issues or images that are unclear will not be approved for warranty return and/or request the warranty claim be resubmitted.
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For approved warranty claims, we will either exchange your paddle for the same project or provide the corresponding Selkirk mainline offering if your project paddle is no longer available (vaulted project).
